Policies & Terms

Policies

When you provide us personal information to carry out a transaction, verify your credit card, make a purchase, coordinate a delivery, or process a return, we interpret this as your consent for us to gather and employ that information solely for the stated purpose.

If we ever seek your personal information for a secondary purpose, such as marketing, we will either directly request your explicit consent or present you with the option to decline.

You may withdraw your consent for us to contact you for use or disclosure of your information, at anytime, by contacting us at help@selfmadesomething.com or mailing us at: Selfmade Something LLC 1050 Queen St. Suite 100, Honolulu, HI 96814.

Disclosure —

At selfmadesomething.com, we use cookies to assist in tracking the items you place in your shopping cart, even when you've abandoned your cart. This information is utilized to determine when to dispatch cart reminder messages via email or SMS.

We may disclose personal information, as described in this Policy, for the following reasons:

  1. To fulfill the purpose for which you provided the information.
  2. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or another sale or transfer of some or all of the Site's assets, whether as a going concern or as part of bankruptcy, liquidation, or a similar proceeding, in which personal information about our Site users is among the assets transferred.
  3. We may, without restriction, reveal aggregated information about our users and data that does not identify any individual.
  4. To enforce our Terms of Service.
  5. To comply with any court order, law, or legal process, including responding to government or regulatory requests.
  6. If we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of the Site, our customers, or others.
  7. For any other purpose disclosed by us when you provided the information.

Our online store operates through Shopify Inc., which furnishes the e-commerce platform that enables us to offer our products and services to you.

Your data is securely stored within Shopify's data storage, databases, and the broader Shopify application, all of which are safeguarded by a protective firewall.

PAYMENTS ON SHOPIFY

In the event that you opt for a direct payment gateway to finalize your purchase, Shopify will retain your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only for the duration necessary to conclude your purchase. Once the transaction is finalized, your purchase information is expunged.

All direct payment gateways comply with the regulations established by PCI-DSS, overseen by the PCI Security Standards Council. This collaboration involves major credit card brands like Visa, MasterCard, American Express, and Discover, ensuring the secure handling of credit card information by our store and its service providers.

For further insights, you may wish to consult Shopify's Terms of Service and Privacy Statement.

Terms of Service

This website is operated by Selfmade Something LLC. Throughout the site, the terms "we," "us," and "our" refer to Selfmade Something LLC. We offer this website, which includes all the information, tools, and services available on this site, to you, the user, with the condition that you accept all the terms, conditions, policies, and notices outlined here.

By visiting our site or making a purchase from us, you engage with our "Service" and consent to be bound by the following terms and conditions ("Terms of Service," "Terms"), as well as any additional terms, conditions, and policies mentioned here or accessible via hyperlinks. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Before accessing or using our website, please carefully read these Terms of Service. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not accept all the terms and conditions of this agreement, you may not access the website or use any of its services. If these Terms of Service are considered an offer, your acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can always review the most up-to-date version of the Terms of Service on this page. We retain the right to update, modify, or replace any part of these Terms of Service by posting updates or changes on our website. It is your responsibility to periodically check this page for any changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that enables us to offer our products and services to you.

By accepting these Terms of Service, you affirm that you have reached the legal age of majority in your state or province of residence, or that you are of legal age and have granted us permission for any of your minor dependents to utilize this site. It is prohibited to employ our products for unlawful or unauthorized purposes. Additionally, in using our Service, you must not contravene any laws within your jurisdiction, including, but not limited to, copyright laws.

You are expressly forbidden from transmitting any malicious code, such as worms or viruses, or any code with destructive intent. Any breach or violation of these Terms will lead to the immediate termination of the services provided to you.

We retain the right to decline service to any individual for any reason, at any time. You acknowledge that your content (excluding credit card information) may be transmitted without encryption and may undergo (a) transmissions over various networks and (b) modifications to comply with technical requirements of connecting networks or devices. However, credit card information is always securely encrypted during transmission over networks.

You are in agreement not to replicate, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service, or any interaction on the website through which the service is rendered, without obtaining express written permission from us.

The headings employed in this agreement are included for convenience and will not constrain or otherwise impact these Terms.

We cannot be held responsible if the information available on this site is found to be inaccurate, incomplete, or outdated. The content provided on this site is intended for general informational purposes only and should not be solely relied upon for making decisions. It is advisable to consult primary, more accurate, complete, or up-to-date sources of information before making any decisions. Any reliance on the material on this site is done at your own risk.

This site may include historical information, which by its nature, may not be current and is provided solely for your reference. We retain the right to modify the content on this site at any time, although we are not obligated to update any information. You acknowledge that it is your responsibility to keep track of any changes made to our site.

The prices of our products are subject to change without prior notice. We retain the right to alter or terminate the Service, or any part or content of it, without advance notice at any time. Please be aware that we shall not be held liable to you or any third party for any modifications, price adjustments, suspensions, or discontinuations of the Service.

Some of our products or services may be exclusively available online through our website. These items may have limited quantities and are eligible for return or exchange in accordance with our Return Policy.

We've put in every effort to represent the colors and images of our products at the store as accurately as possible. However, please be aware that we cannot guarantee that your computer monitor will display colors with complete accuracy.

We maintain the right, though we are not obliged, to restrict the sale of our products or services to specific individuals, geographic regions, or jurisdictions. This discretion may be exercised on a case-by-case basis. Furthermore, we reserve the right to limit the quantities of any products or services we offer. Descriptions of products or product pricing are subject to change at any time without prior notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Please note that any offer for a product or service on this site is void where prohibited.

We do not provide a warranty that the quality of any products, services, information, or other materials acquired by you will meet your expectations, or that any errors in the Service will be rectified.

We retain the right to decline any order placed with us. In our discretion, we may impose limits on or cancel quantities purchased per person, household, or order. These restrictions may extend to orders placed under the same customer account, using the same credit card, or sharing identical billing and/or shipping addresses. If we decide to modify or cancel an order, we will make an effort to notify you through the contact information provided during the order placement, which may include email, billing address, or phone number.

Additionally, we reserve the right to restrict or prohibit orders that, in our sole judgment, seem to be initiated by dealers, resellers, or distributors. By shopping at our store, you agree to furnish us with current, complete, and accurate purchase and account information. It is your responsibility to keep this information up to date, including email addresses and credit card details, to facilitate your transactions and enable us to reach you when necessary.

For a more comprehensive understanding, please refer to our return policy in the FAQ.

We may grant you access to third-party tools for which we have neither monitoring nor control, and to which we have no input. You acknowledge and agree that we offer access to such tools "as is" and "as available," with no warranties, representations, or conditions of any kind and without any endorsement. We hold no liability for any issues arising from or related to your utilization of these optional third-party tools.

When you choose to use optional tools provided through the site, you do so entirely at your own risk and discretion. It is your responsibility to ensure that you are well-versed in and agree to the terms under which these tools are furnished by the relevant third-party provider(s).

Additionally, in the future, we may introduce new services and features through the website, including the release of new tools and resources. These new features and services will also be subject to these Terms of Service.

We respect your privacy. The information you share through our Service will be used exclusively to send mobile messages and respond to you when necessary. This may involve sharing information with platform providers, phone companies, and other vendors who aid in the delivery of mobile messages.

It's essential to emphasize that we DO NOT engage in the sale, rental, loan, trade, lease, or any other profit-seeking transfer of phone numbers or customer information collected through the Program to any third party.

However, we do reserve the right to disclose information as required to comply with laws, regulations, or government requests, to mitigate liability, or safeguard our rights and property. When you fill out online forms or provide us with information related to our Service, you agree to furnish accurate, complete, and truthful information. You also commit not to use a false or deceptive name or a name you are not authorized to use.

If, in our sole discretion, we determine that the information provided is untrue, inaccurate, incomplete, or that you have enrolled in the Program for a concealed agenda, we may deny you access to our Service and pursue suitable legal remedies.

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Should you choose to provide specific submissions at our request (e.g., contest entries), or voluntarily submit creative ideas, suggestions, proposals, plans, or any other materials (referred to collectively as 'comments') without our request, whether through online channels, email, postal mail, or any other means, you grant us unrestricted permission to edit, replicate, publish, distribute, translate, and employ these comments in any medium, at any time.

We want to clarify that we have no obligation to:

  1. Keep your comments confidential.
  2. Provide compensation for your comments.
  3. Respond to your comments.

While we may, but are not obliged to, monitor, edit, or remove content at our discretion, we reserve the right to eliminate content that, in our sole judgment, is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes upon any party's intellectual property or these Terms of Service.

By providing comments, you affirm that your comments will not infringe upon the rights of any third party, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, nor introduce any computer viruses or malware that could disrupt the operation of the Service or any associated website. It is essential not to use a fictitious email address, impersonate another individual, or mislead us or third parties regarding the source of any comments. You bear sole responsibility for the accuracy and content of your comments. We assume no responsibility and accept no liability for any comments posted by you or any third party.

Your submission of personal information through the store is governed by our Privacy Policy.

From time to time, you may come across information on our site or within the Service that includes typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and product availability. We maintain the right to rectify any such errors, inaccuracies, or omissions. Additionally, we may modify or update information or cancel orders if any information in the Service or on any associated website is found to be inaccurate, without prior notice, even after you have submitted your order.

We are not bound by any obligation to update, amend, or clarify information in the Service or on any related website, which includes pricing information, except as required by law. The absence of a specified update or refresh date within the Service or on any related website should not be interpreted as an indication that all information in the Service or on any related website has been revised or updated.

Beyond the restrictions stipulated in the Terms of Service, the following actions are expressly prohibited in your use of the site or its content:

(a) Utilizing the site for any unlawful purpose.
(b) Attempting to persuade or engage others in unlawful activities.
(c) Violating international, federal, provincial, or state regulations, rules, laws, or local ordinances.
(d) Infringing upon our intellectual property rights or the intellectual property rights of others.
(e) Engaging in behavior that harasses, abuses, insults, harms, defames, slanders, disparages, intimidates, or discriminates based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
(f) Providing false or misleading information.
(g) Uploading or transmitting viruses or any other form of malicious code that could affect the functionality or operation of the Service, any related website, other websites, or the Internet.
(h) Collecting or tracking the personal information of others.
(i) Engaging in spam, phishing, pharming, pretexting, spidering, crawling, or scraping.
(j) Using the Service for any obscene or immoral purpose.
(k) Interfering with or bypassing the security features of the Service, any related website, other websites, or the Internet.

We hold the right to terminate your usage of the Service or any related website if you engage in any of these prohibited activities.

We cannot guarantee, represent, or warrant that your use of our service, provided by Selfmade Something LLC, will be uninterrupted, timely, secure, or error-free. We make no warranty that the results obtained from the use of the service will be accurate or reliable.

Please be aware that we may, from time to time, suspend the service for indefinite periods or cancel it at any time without prior notice. You explicitly agree that your use of, or inability to use, the service is solely at your own risk. The service, as well as all products and services delivered through it, are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, whether express or implied. These include all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances, including but not limited to negligence, shall Selfmade Something LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. These damages encompass, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of the service or any products obtained through it. This limitation applies to any other claim related to your use of the service or any product, including errors or omissions in content, or any loss or damage resulting from the use of the service or any content (or product) posted, transmitted, or made available through the service, even if you've been advised of the possibility of such damages. Please note that in some states or jurisdictions, limitations on liability for consequential or incidental damages are not allowed. In such cases, our liability is restricted to the maximum extent permitted by law.

You consent to indemnify, defend, and absolve Selfmade Something LLC, as well as our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, which includes reasonable attorneys' fees. This claim or demand may be brought forth by any third party due to or arising from your breach of these Terms of Service or the documents they reference, or your infringement of any law or the rights of a third party.

If any provision within these Terms of Service is found to be unlawful, void, or unenforceable, such provision will, to the maximum extent allowed by applicable law, still be enforceable. The unenforceable part will be considered severed from these Terms of Service. This determination will not impact the validity and enforceability of the remaining provisions.

The obligations and responsibilities of the parties arising before the termination date shall persist even after the termination of this agreement for all intents and purposes.

These Terms of Service remain in effect unless terminated by you or us. You have the authority to terminate these Terms of Service at your discretion by informing us of your decision to discontinue the use of our Services or when you stop using our site.

In the event that we, in our sole judgment, determine that you have failed to adhere to any term or provision of these Terms of Service or we have reasonable suspicions to that effect, we retain the right to terminate this agreement without notice. You will continue to be responsible for all outstanding amounts up to and including the date of termination. We may also, as a consequence, deny you access to our Services or any part thereof.

The fact that we do not act upon or enforce any right or provision outlined in these Terms of Service does not equate to a waiver of that particular right or provision.

These Terms of Service, along with any policies or operational guidelines issued by us on this site or pertaining to the Service, constitute the comprehensive agreement and comprehension between you and us. They govern your use of the Service, overriding any previous or concurrent agreements, communications, and proposals, whether they were oral or written. This includes, but is not limited to, any prior iterations of the Terms of Service.

Any uncertainties in the interpretation of these Terms of Service should not be construed against the party responsible for drafting them.

These Terms of Service, as well as any separate agreements through which we supply you with Services, will be governed by and interpreted in accordance with the laws of Honolulu, Hawai'i.

You can access the most up-to-date version of the Terms of Service on this page at any time.

We retain the right, at our sole discretion, to modify, alter, or substitute any portion of these Terms of Service by publishing updates and revisions on our website. It is your responsibility to periodically review our website for any alterations. Your ongoing use of, or access to, our website or the Service subsequent to the posting of any changes to these Terms of Service signifies your acceptance of those modifications.

Questions about the Terms of Service should be sent to us at info@selfmadesomething.com